Looking for a New Vet in Bedford? How to Become a Client and What to Expect

Choosing a new veterinarian is a big decision. Whether you have just moved to the area or you are looking for a different kind of care, you want a team that takes time with your pet and explains things clearly.

Vetcetera Animal Hospital has been caring for pets in Bedford, Nova Scotia since 2000, and we are accepting new patients. This guide walks you through how to become a client and what to expect at your first visit.

About Vetcetera Animal Hospital

Our hospital on the Bedford Highway is 100% independently owned and operated by veterinarians. We focus on preventive health and personalized care at every stage of your pet's life.

A few things that set us apart:

• Half-hour appointments, so there is time for a thorough exam and your questions
• Accredited care from a hospital accredited by the Canadian Veterinary Medical Association (CVMA) and the Nova Scotia Veterinary Medical Association (NSVMA)
• A bright, clean and sunny facility designed to help pets and people feel at ease
• Services under one roof, including wellness care, vaccinations, dentistry, diagnostics, surgery, and in-house chemotherapy and ultrasound

We primarily treat dogs and cats, and we also provide care for small mammals. If you have another type of pet, please contact us to ask what services we can offer.

How to become a client

Signing up is simple. You can:

• Call us at (902) 450-4973
• Email info@vetcetera.ca
• Fill out our new client form

We will call or email you to set up an appointment. You will hear back from us within 24 hours, Monday to Friday.

You can also submit the registration form ahead of time so your pet is already on file for future visits. Just let us know you will call later to book.

Before your first visit

Please try to arrive at least 15 minutes early. This gives us time to make sure your information is correct and lets the doctor review anything you have brought. It also gives your pet a few extra minutes to get comfortable with the hospital and our team.

Remember to bring:

• Any previous veterinary records, booklets or paperwork
• Your pet's current medications, including supplements
• Information about your pet's diet and health history
• A written list of your questions and concerns (we love questions)

What happens at the appointment

When you arrive, you will check in at reception. Your pet is weighed at every visit, which helps us track changes over time.

If your pet needs treatment, we will give you a detailed estimate and review your options. Together, we decide what works best for you and your pet before any procedure begins.

Payment and financing

We accept VISA, MasterCard, American Express, debit and cash. Payment is due at the time of service.

For larger or unexpected costs, we offer financing through Humm. Read our guide to paying for vet care with Humm to learn how it works.

After your first visit

Once you are a client, our online patient portal lets you access your pet's medical records, schedule appointments, request prescription refills and communicate with our team.

If you love the care your pet receives, our referral program is a way to share it. When a friend comes in for their first visit and mentions your name, you both receive a thank-you gift.

What to do in an after-hours emergency

We offer urgent care during regular business hours. If your pet has an emergency after hours, please contact one of these emergency hospitals:

• Metro Animal Emergency Clinic, 201 Brownlow Avenue, Dartmouth. Open 24 hours. 902-468-0674
• Coastal Care Veterinary Emergency and Referral Hospital, 168 Hobsons Lake Drive, Halifax. (902) 703-2323
• Maritime Veterinary Emergency and Specialty Centre, 39 MicMac Drive, Dartmouth. 902-932-0838

Frequently asked questions

Is Vetcetera accepting new patients?

Yes. We are accepting new clients and would love to meet your pet.

Do I need an appointment?

Yes, we recommend booking an appointment so your pet receives timely care. Walk-ins are accepted for emergencies, but scheduled appointments are given priority.

Where are you located?

We are at 1144 Bedford Highway, Bedford, Nova Scotia, B4A 1B8. See our contact page for current hours.

More from our team

You may also want to read what happens at a pet wellness exam and how we build a vaccine schedule for dogs and cats.

Join Vetcetera today

Ready to get started? Call (902) 450-4973, email info@vetcetera.ca, or visit our new clients page. We look forward to welcoming you and your pet.